Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.
Esta guía de soporte te ayuda a resolver problemas comunes de SeaBond con mayor rapidez. Antes de contactar soporte, revisa los pasos siguientes y prepara la información necesaria.
Contacta soporte únicamente a través de los canales mostrados en el sitio web de SeaBond, dentro del producto o en anuncios oficiales.Enlaces oficiales:
El soporte de SeaBond nunca pedirá tu frase semilla, clave privada, código de verificación, API Key completa, contraseña ni acceso de control remoto. No confíes en nadie que solicite esa información.
Problemas de páginas, datos, copy trading o visualización de cuenta en SeaBond: contacta soporte de SeaBond
Problemas de conexión de billetera, firma o autorización de activos: revisa primero tu billetera y navegador, luego contacta al proveedor de la billetera si es necesario
Problemas de red Hyperliquid, depósitos, retiros o trading on-chain: consulta la documentación y canales oficiales de Hyperliquid
Proyectos de terceros o aplicaciones externas: contacta los canales de soporte del proyecto correspondiente
Las solicitudes de soporte se gestionan según la información incluida y el impacto del problema. En periodos de alta demanda, fines de semana o casos que requieren revisar datos on-chain, la respuesta puede tardar más.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"SeaBond Docs","colors":{"primary":"#9950FF","light":"#9950FF","dark":"#9950FF"},"logo":{"light":"https://mintcdn.com/seabond/Ubsq5wmeO5imRTe-/logo/seabond.png?fit=max\u0026auto=format\u0026n=Ubsq5wmeO5imRTe-\u0026q=85\u0026s=0764f61918212f7700ca0b2f6c409ea1","dark":"https://mintcdn.com/seabond/Ubsq5wmeO5imRTe-/logo/seabond.png?fit=max\u0026auto=format\u0026n=Ubsq5wmeO5imRTe-\u0026q=85\u0026s=0764f61918212f7700ca0b2f6c409ea1"},"favicon":"https://mintcdn.com/seabond/QihvzrfobXZtsQ9F/logo/seabond-mark.svg?fit=max\u0026auto=format\u0026n=QihvzrfobXZtsQ9F\u0026q=85\u0026s=b2acaefc4d8339d164a2e417d8ecfc1d","footer":{"socials":{}},"styling":{"latex":false},"navigation":{"languages":[{"language":"en","href":"en"},{"language":"cn","href":"cn"},{"language":"zh-Hant","href":"zh-Hant"},{"language":"es","href":"es"},{"language":"ja","href":"jp"},{"language":"ko","href":"ko"},{"language":"vi","href":"vi"}]}},"deployment":{"deploymentMetadataValue":{"subdomain":"seabond","hasAudioNarration":false,"actualSubdomain":"seabond","customDomains":["docs.seabond.ai"],"gitSource":{"type":"github","owner":"seabond","repo":"docs","deployBranch":"codex/add-support-guide","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"collectionId":"e603925d-dff3-4494-8715-d910e97719cc","liveDeploymentHistoryId":"6a7c694c172ee299b97703e9","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6a7c694c172ee299b97703e9"},"entitlements":{"AI_CHAT":{"status":"DISABLED"}},"buildId":"6a7c694c172ee299b97703e9:success","clientVersion":"0.0.4021","searchFilterCounts":[{"language":"cn","tag":"使用教程","count":19},{"language":"en","tag":"Guides","count":19},{"language":"es","tag":"Guías","count":19},{"language":"ja","tag":"ガイド","count":19},{"language":"ko","tag":"가이드","count":19},{"language":"vi","tag":"Hướng dẫn","count":19},{"language":"zh-Hant","tag":"使用教學","count":19},{"language":"cn","tag":"跟单","count":8},{"language":"en","tag":"Copy Trading","count":8},{"language":"es","tag":"Copy trading","count":8},{"language":"ja","tag":"コピートレード","count":8},{"language":"ko","tag":"카피 트레이딩","count":8},{"language":"vi","tag":"Copy trade","count":8},{"language":"zh-Hant","tag":"跟單","count":8},{"language":"cn","tag":"聪明钱发现","count":5},{"language":"en","tag":"Smart Money Discovery","count":5},{"language":"es","tag":"Descubrimiento de smart money","count":5},{"language":"ja","tag":"スマートマネー発見","count":5},{"language":"ko","tag":"스마트 머니 발견","count":5},{"language":"vi","tag":"Khám phá smart money","count":5},{"language":"zh-Hant","tag":"聰明錢發現","count":5},{"language":"cn","tag":"账户与奖励","count":4},{"language":"en","tag":"Account and rewards","count":4},{"language":"es","tag":"Cuenta y recompensas","count":4},{"language":"ja","tag":"アカウントと報酬","count":4},{"language":"ko","tag":"계정과 보상","count":4},{"language":"vi","tag":"Tài khoản và phần thưởng","count":4},{"language":"zh-Hant","tag":"帳戶與獎勵","count":4},{"language":"cn","tag":"金库","count":3},{"language":"en","tag":"Vaults","count":3},{"language":"es","tag":"Bóvedas","count":3},{"language":"ja","tag":"金庫","count":3},{"language":"ko","tag":"금고","count":3},{"language":"vi","tag":"Vault","count":3},{"language":"zh-Hant","tag":"金庫","count":3},{"language":"cn","tag":"从这里开始","count":2},{"language":"en","tag":"Get started","count":2},{"language":"es","tag":"Empezar","count":2},{"language":"ja","tag":"はじめに","count":2},{"language":"ko","tag":"시작하기","count":2},{"language":"vi","tag":"Bắt đầu","count":2},{"language":"zh-Hant","tag":"從這裡開始","count":2}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"per-site-search-delta","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-private-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[{"filePath":"custom.css","content":"#assistant-entry,#assistant-entry-mobile,#chat-assistant-sheet,#chat-assistant-textarea,#search-bar-entry,#search-bar-entry-mobile,ai-chat-assistant,chat-assistant-floating-input{display:none!important}div:has(>#chat-assistant-textarea),div:has(>ai-chat-assistant),div:has(>chat-assistant-floating-input),div[class*=fixed][class*=bottom]:has(#chat-assistant-textarea),div[class*=fixed][class*=bottom]:has(ai-chat-assistant),div[class*=fixed][class*=bottom]:has(chat-assistant-floating-input),div[class*=fixed][class*=bottom]:has(textarea){display:none!important;border:0!important;box-shadow:none!important}.fee-info-table{width:100%;table-layout:fixed;font-size:13px}.fee-info-table td,.fee-info-table th{padding:10px 8px;white-space:nowrap}.fee-info-table td:first-child,.fee-info-table th:first-child{width:72px}.fee-info-table td:nth-child(2),.fee-info-table th:nth-child(2){width:150px}"}],"page":{"pagePath":"es/support","slug":"/es/support","pageMetadata":{"title":"Guía de soporte","description":"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.","mode":"wide","href":"/es/support"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,li:`li`,p:`p`,strong:`strong`,ul:`ul`,..._provideComponents(),...props.components},{Heading,Warning}=_components;if(!Heading)_missingMdxReference(`Heading`,true);if(!Warning)_missingMdxReference(`Warning`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`Esta guía de soporte te ayuda a resolver problemas comunes de SeaBond con mayor rapidez. Antes de contactar soporte, revisa los pasos siguientes y prepara la información necesaria.`}),`\n`,_jsx(Heading,{level:`2`,id:`revisa-primero`,children:`Revisa primero`}),`\n`,_jsx(_components.p,{children:`Antes de contactar soporte, confirma que:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[`has revisado la documentación relacionada y las `,_jsx(_components.a,{href:`/es/faq`,children:`preguntas frecuentes`})]}),`\n`,_jsx(_components.li,{children:`tu billetera está conectada correctamente y tu red funciona`}),`\n`,_jsx(_components.li,{children:`el problema no se debe a un retraso temporal de sincronización de datos`}),`\n`,_jsx(_components.li,{children:`tu regla de copy trading, fondos, margen y estado de órdenes coinciden con lo esperado`}),`\n`,_jsx(_components.li,{children:`el problema continúa después de actualizar la página o reconectar la billetera`}),`\n`]}),`\n`,_jsx(_components.p,{children:`Si el problema continúa, contacta los canales oficiales de soporte.`}),`\n`,_jsx(Heading,{level:`2`,id:`qué-debes-incluir`,children:`Qué debes incluir`}),`\n`,_jsx(_components.p,{children:`Para ayudar a investigar más rápido, incluye:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`tu UID o dirección de billetera`}),`\n`,_jsx(_components.li,{children:`la página donde ocurrió el problema`}),`\n`,_jsx(_components.li,{children:`la hora aproximada del problema`}),`\n`,_jsx(_components.li,{children:`lo que intentabas hacer, por ejemplo crear copy trading, cerrar copy trading, revisar posiciones o retirar fondos`}),`\n`,_jsx(_components.li,{children:`capturas del mensaje de error o del estado de la página`}),`\n`,_jsx(_components.li,{children:`información relacionada de órdenes, reglas de copy trading o registros de trading`}),`\n`]}),`\n`,_jsx(_components.p,{children:`Evita reportes vagos como “no funciona” o “hay un error”. Cuanto más contexto incluyas, más rápida será la revisión.`}),`\n`,_jsx(Heading,{level:`2`,id:`usa-solo-canales-oficiales`,children:`Usa solo canales oficiales`}),`\n`,_jsx(_components.p,{children:`Contacta soporte únicamente a través de los canales mostrados en el sitio web de SeaBond, dentro del producto o en anuncios oficiales.`}),`\n`,_jsx(_components.p,{children:`Enlaces oficiales:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[`Telegram de soporte al cliente: `,_jsx(_components.a,{href:`https://t.me/SeaBond_Lisa`,children:`@SeaBond_Lisa`})]}),`\n`,_jsxs(_components.li,{children:[`Anuncios en Telegram: `,_jsx(_components.a,{href:`https://t.me/SeaBond_Official/134`,children:`t.me/SeaBond_Official/134`})]}),`\n`,_jsxs(_components.li,{children:[`X / Twitter: `,_jsx(_components.a,{href:`https://x.com/SeaBond_AI`,children:`@SeaBond_AI`})]}),`\n`,_jsxs(_components.li,{children:[`Sitio web de SeaBond: `,_jsx(_components.a,{href:`https://seabond.ai/`,children:`seabond.ai`})]}),`\n`,_jsxs(_components.li,{children:[`Aplicación SeaBond: `,_jsx(_components.a,{href:`https://app.seabond.ai/`,children:`app.seabond.ai`})]}),`\n`]}),`\n`,_jsx(Warning,{children:_jsx(_components.p,{children:`El soporte de SeaBond nunca pedirá tu frase semilla, clave privada, código de verificación, API Key completa, contraseña ni acceso de control remoto. No confíes en nadie que solicite esa información.`})}),`\n`,_jsx(Heading,{level:`2`,id:`a-quién-contactar`,children:`A quién contactar`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Problemas de páginas, datos, copy trading o visualización de cuenta en SeaBond`}),`: contacta soporte de SeaBond`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Problemas de conexión de billetera, firma o autorización de activos`}),`: revisa primero tu billetera y navegador, luego contacta al proveedor de la billetera si es necesario`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Problemas de red Hyperliquid, depósitos, retiros o trading on-chain`}),`: consulta la documentación y canales oficiales de Hyperliquid`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Proyectos de terceros o aplicaciones externas`}),`: contacta los canales de soporte del proyecto correspondiente`]}),`\n`]}),`\n`,_jsx(Heading,{level:`2`,id:`tiempo-de-respuesta`,children:`Tiempo de respuesta`}),`\n`,_jsx(_components.p,{children:`Las solicitudes de soporte se gestionan según la información incluida y el impacto del problema. En periodos de alta demanda, fines de semana o casos que requieren revisar datos on-chain, la respuesta puede tardar más.`})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Guía de soporte","description":"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.","mode":"wide","href":"/es/support"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Revisa primero","slug":"revisa-primero","depth":2,"children":[]},{"title":"Qué debes incluir","slug":"qué-debes-incluir","depth":2,"children":[]},{"title":"Usa solo canales oficiales","slug":"usa-solo-canales-oficiales","depth":2,"children":[]},{"title":"A quién contactar","slug":"a-quién-contactar","depth":2,"children":[]},{"title":"Tiempo de respuesta","slug":"tiempo-de-respuesta","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":[],"subdomain":"seabond","siteName":"SeaBond Docs","title":"Guía de soporte - SeaBond Docs","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{"en":{"href":"/en/support","matchLevel":1},"cn":{"href":"/cn/support","matchLevel":1},"zh-Hant":{"href":"/zh-Hant/support","matchLevel":1},"es":{"href":"/es/support","matchLevel":0},"ja":{"href":"/jp/support","matchLevel":1},"ko":{"href":"/ko/support","matchLevel":1},"vi":{"href":"/vi/support","matchLevel":1}}},"lastModified":"2026-08-12T12:39:00.769Z","originalFileLocation":"es/support.mdx","locale":"es"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.\">\u003cmeta data-mint-head name=\"application-name\" content=\"SeaBond Docs\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Guía de soporte - SeaBond Docs\">\u003cmeta data-mint-head property=\"og:description\" content=\"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"SeaBond Docs\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.seabond.ai/es/support\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://seabond.mintlify.app/_mintlify/api/og/v2?division=Cuenta+y+recompensas\u0026amp;title=Gu%C3%ADa+de+soporte\u0026amp;description=Usa+esta+gu%C3%ADa+para+revisar+problemas+y+preparar+la+informaci%C3%B3n+necesaria+antes+de+contactar+soporte.\u0026amp;theme=d5cec3009417e5c140eaefba\u0026amp;signature=e453eccfeadd319558b5587a02c1d0d94b2ac342f627956be9a5809d37ce300f\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Guía de soporte - SeaBond Docs\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://seabond.mintlify.app/_mintlify/api/og/v2?division=Cuenta+y+recompensas\u0026amp;title=Gu%C3%ADa+de+soporte\u0026amp;description=Usa+esta+gu%C3%ADa+para+revisar+problemas+y+preparar+la+informaci%C3%B3n+necesaria+antes+de+contactar+soporte.\u0026amp;theme=d5cec3009417e5c140eaefba\u0026amp;signature=e453eccfeadd319558b5587a02c1d0d94b2ac342f627956be9a5809d37ce300f\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/seabond/KnU15p36_923Zj9Z/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"SeaBond Docs\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#9950FF\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.seabond.ai/es/support\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/es/support.md\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"es\" href=\"https://docs.seabond.ai/es/support\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"en\" href=\"https://docs.seabond.ai/en/support\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"zh\" href=\"https://docs.seabond.ai/cn/support\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"zh-Hant\" href=\"https://docs.seabond.ai/zh-Hant/support\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"ja\" href=\"https://docs.seabond.ai/jp/support\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"ko\" href=\"https://docs.seabond.ai/ko/support\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"vi\" href=\"https://docs.seabond.ai/vi/support\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"x-default\" href=\"https://docs.seabond.ai/en/support\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.seabond.ai/#organization\",\"name\":\"SeaBond Docs\",\"url\":\"https://docs.seabond.ai\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/seabond/Ubsq5wmeO5imRTe-/logo/seabond.png?fit=max\u0026auto=format\u0026n=Ubsq5wmeO5imRTe-\u0026q=85\u0026s=0764f61918212f7700ca0b2f6c409ea1\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.seabond.ai#website\",\"name\":\"SeaBond Docs\",\"url\":\"https://docs.seabond.ai\",\"publisher\":{\"@id\":\"https://docs.seabond.ai/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.seabond.ai/es/support#webpage\",\"url\":\"https://docs.seabond.ai/es/support\",\"name\":\"Guía de soporte\",\"description\":\"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.\",\"dateModified\":\"2026-08-12T12:39:00.769Z\",\"isPartOf\":{\"@id\":\"https://docs.seabond.ai#website\"},\"breadcrumb\":{\"@id\":\"https://docs.seabond.ai/es/support#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.seabond.ai/es/support#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Cuenta y recompensas\",\"item\":\"https://docs.seabond.ai/es/invite-points\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Guía de soporte\",\"item\":\"https://docs.seabond.ai/es/support\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.seabond.ai/es/support#article\",\"headline\":\"Guía de soporte\",\"name\":\"Guía de soporte\",\"description\":\"Usa esta guía para revisar problemas y preparar la información necesaria antes de contactar soporte.\",\"url\":\"https://docs.seabond.ai/es/support\",\"mainEntityOfPage\":{\"@id\":\"https://docs.seabond.ai/es/support#webpage\"},\"dateModified\":\"2026-08-12T12:39:00.769Z\",\"publisher\":{\"@id\":\"https://docs.seabond.ai/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.seabond.ai#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"SeaBond Docs\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"SeaBond Docs","nav":{"global":null,"languages":[{"language":"en","pages":[{"title":"en","href":"/en/support"}]},{"language":"cn","pages":[{"title":"cn","href":"/cn/support"}]},{"language":"zh-Hant","pages":[{"title":"zh-Hant","href":"/zh-Hant/support"}]},{"language":"es","groups":[{"group":"Empezar","pages":[{"title":"Bienvenido a SeaBond","mode":"wide","href":"/es"},{"title":"Inicio rápido","mode":"wide","href":"/es/quickstart"}]},{"group":"Guías","pages":[{"group":"Descubrimiento de smart money","pages":[{"title":"Descubrimiento de smart money","mode":"wide","href":"/es/smart-money"},{"title":"Filtrar billeteras candidatas","mode":"wide","href":"/es/smart-money-screening"},{"title":"Etiquetas de perfil de wallet","mode":"wide","href":"/es/smart-money-tags"},{"title":"Filtro por calificación de trading","mode":"wide","href":"/es/smart-money-ratings"},{"title":"Evaluación y descarte","mode":"wide","href":"/es/smart-money-evaluation"}]},{"title":"Análisis de detalle de wallet","mode":"wide","href":"/es/wallet-details"},{"group":"Bóvedas","pages":[{"title":"Vaults","mode":"wide","href":"/es/vaults"},{"title":"Vault participants","mode":"wide","href":"/es/vaults-investor"},{"title":"Vault partners","mode":"wide","href":"/es/vaults-partner"}]},{"group":"Copy trading","pages":[{"title":"Copy trading","mode":"wide","href":"/es/copy-trading"},{"title":"Dónde crearlo","mode":"wide","href":"/es/copy-trading-create"},{"title":"Cómo se calcula la posición","mode":"wide","href":"/es/copy-trading-sizing"},{"title":"Modos de copy trading","mode":"wide","href":"/es/copy-trading-modes"},{"title":"Inversión total","mode":"wide","href":"/es/copy-trading-investment"},{"title":"Razones comunes por las que no se puede crear","mode":"wide","href":"/es/copy-trading-troubleshooting"},{"title":"Dónde verlo después de crearlo","mode":"wide","href":"/es/copy-trading-management"},{"title":"Ver el desempeño del copy trading","mode":"wide","href":"/es/copy-trading-performance"}]},{"title":"Perfil","mode":"wide","href":"/es/profile"},{"title":"Favoritos y etiquetas","mode":"wide","href":"/es/favorites-labels"}]},{"group":"Cuenta y recompensas","pages":[{"title":"Invitaciones y puntos","description":"Conoce las relaciones de invitación y los puntos.","mode":"wide","href":"/es/invite-points"},{"title":"Guía de soporte","mode":"wide","href":"/es/support"},{"title":"Aviso de riesgo","description":"Conoce los riesgos del trading y del copy trading.","mode":"wide","href":"/es/risk-disclaimer"},{"title":"Preguntas frecuentes","mode":"wide","href":"/es/faq"}]}]},{"language":"ja","pages":[{"title":"ja","href":"/jp/support"}]},{"language":"ko","pages":[{"title":"ko","href":"/ko/support"}]},{"language":"vi","pages":[{"title":"vi","href":"/vi/support"}]}]},"title":"Guía de soporte - SeaBond Docs","buildId":"dpl_EnxDqhjaNc9a8MVa833TGULPd9uJ","deploymentId":"dpl_EnxDqhjaNc9a8MVa833TGULPd9uJ","dynamics":[],"chunks":[]}
